FREQUENTLY ASKED QUESTIONS
- 10 working day service is £15
- 5 working day service is £25
- Tracked overnight for a next working day delivery by 1pm £40 (not Saturday delivery)
- 9am next working day deliveries are available. Call for details
Can I pay for my card using my online bank account?
Yes you can. Please make sure that you have ticked the box on the application form, please make sure that you follow the instructions on the form and that you use the card applicant's surname as the reference. This is very important, it is how we check your payment against your application - if you don't do it, the production of your card will be delayed.
All the instructions are within the payment section.
Just call if you have any questions.
Can I pay for the card at the bank?
Yes, you can pay cash at any Barclays. Tell them that you want to pay us, VALIDATE UK, and use the account details as below, again, please remember to use the card applicant's name as the reference. The bank will give you a receipt for your payment, please keep that as evidence that you have paid.
Account Name: Validate UK Ltd.
Account Number: 53164314
Sort Code: 20-40-09
Can I pay using my debit card or credit card?
Yes you can, just follow the payment instructions within the payment section.
Will a bank accept my card to open an account?
Some banks will but you should check with the individual bank as to what they require for particular accounts. Banks operate many different types of account for which they require different proofs.
If my application fails will you refund me?
No, we do not refund failed applications simply because we have already spent time trying to process your application.
However, we will always attempt to contact you using the contact details you have given on your application form to explain to you why the application has failed and we will advise you of the best way forward so that we can successfully process your application.