Can I send you a photograph that I have taken and printed?
Yes you can but please be aware that if the quality of the print is poor it will be rejected. This is because we need a good quality photograph in order to produce your card.
Can you give me some advice about the photograph?
Your photos must be 45 millimetres (mm) high by 35mm wide - the standard size used in photo booths in the UK i.e. passport sized photographs/
You can't use photos that have been cut down from larger pictures.
Your photos must be:
in colour on plain white photographic paper
taken against a plain cream or light grey background
a true and current likeness of you
clear and in focus
without any tears or creases
unaltered by computer software
The image of you
Your photos must show a close-up of your full head and shoulders. It must be only of you with no other objects or people. Below are examples of how your photograph should look (the grey border is not a requirement).
Your photos may be rejected unless they show you:
facing forward and looking straight at the camera
with a sensible expression, you can smile
without anything covering the face
in clear contrast to the background
without a head covering (unless it's worn for religious or medical reasons)
no hats, beanies, head scarves, head bands or sweat bands
with eyes open, visible and free from reflection or glare from glasses
if you normally wear glasses then it is alright to be photographed with your glasses on; please ensure that there is no reflective glare from the lenses
your eyes must be visible, not covered by sunglasses, tinted glasses, glasses frames or hair
without any ‘red eye'
without any shadows in the picture
Photos of children
Children must be on their own in the picture. Babies must not be holding toys or using dummies.
Children under 6 don't have to be looking directly at the camera or have a neutral expression.
Children under 1 don't have to have their eyes open. If their head is supported by a hand, the hand mustn't be visible in the photo.