OFFICIAL PHOTO ID FOR THE UK

FREQUENTLY ASKED QUESTIONS

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How quickly can I have my card?

There are three services:

  • Card sent out to you within 10 working days of receipt of your application in our office (working days are Mon to Fri) – costs £15
  • Card sent out to you within 5 working days of receipt of your application in our office (working days are Mon to Fri) – costs £25
  • There is a guaranteed overnight service which means that you receive your card the next working day after we have received your application form in our office. This excludes Saturday and Sunday and is dependent upon your documents being correct and your referee check being successful. The package will need a signature when it arrives at your house; it doesn't have to be the applicant who signs. If you would rather us send it to another address, that can be done as long as you give us the full postal address in writing and enclose that instruction with your application. There are extra options with this service so it's best to call us so that we can see how best to help you.

I want my card now!

Sorry but we do not issue 18+ cards until you attain that age. If you want a 12/15 or 16/18 card now, that's fine, but you will need to re-apply if you want the 18+ card later. The cards don't "run out" so you can use them for as long as you want.


Will my card expire?

Our cards do not have an expiry date so you can use it for as long as you wish. Bear in mind that as you get older your looks will change, you may want to renew your card to reflect this especially if you want to use your card for clubs and pubs. If this is the case, just call us and we'll advise on your individual requirements.


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